The Salesforce CRM Fundamentals microcredential is intended for current and future CRM professionals, and those who want to maximize their use of the Salesforce platform, and prepare to pass the Salesforce Administrator certification exam.
The course introduces the fundamentals of CRM platforms and the Salesforce ecosystem before working through case studies and practical challenges so you can learn and apply best-practice administrator skills. These skills range from setting up an organization and users to leveraging Salesforce applications, automating processes, and producing best-practice reporting dashboards. Learners also work through topics that are aligned with the Salesforce Administrator certification exam.
Upon successful completion of this microcredential, you will be awarded TALENT’s Digital Badge to enable you to effectively articulate this skill to employers.
The cost of the Salesforce Administrator certification exam is NOT included in the microcredential fee.
Powered by Trailhead